PRIVACY AND COOKIE POLICY
Last updated December 09, 2020
WHEN YOU USE OUR SITE AND SERVICES, YOU’RE TRUSTING US WITH YOUR INFORMATION. WE UNDERSTAND THIS IS A BIG RESPONSIBILITY AND WORK HARD TO PROTECT YOUR INFORMATION AND PUT YOU IN CONTROL.
Handiss Inc. (“Handiss”, “We”, “Us”, or “Our”) are committed to protecting and respecting your privacy.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
Handiss’ mission is to connect Professionals (“Professionals”) who wish to offer construction, architectural, engineering and other services (“Professional Services”) and Clients who need the Professional Services (“Clients”). Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
This Privacy Policy applies when you use our Services (described in the Terms of Service). We offer our users choices about the data we collect, use and share as described in this Privacy Policy.
INTRODUCTION
Professionals and Clients share their professional identities, engage with their network, exchange knowledge and professional insights, post and view relevant content, learn and develop skills, and find business opportunities. Content and data on some of our Services is viewable to non-members (“Visitors”).
This Privacy Policy applies to Handiss.com, Handiss-branded apps, communications and services, including off-site Services, such as our ad services and plugins, but excluding services that state that they are offered under a different privacy policy.
Handiss will be the controller of your personal data provided to, or collected by or for, or processed in connection with, our Services.
As Professionals, Clients, or Visitors, the collection, use and sharing of your personal data is subject to this Privacy Policy and other documents referenced in this Privacy Policy, as well as updates.
We can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your Account.
You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.
1. INFORMATION HANDISS COLLECTS ABOUT YOU
We may collect and process personal data about you because you give it to us, because other people give that data to us (for example, third party service providers that we use to help operate our business) or because it is publicly available.
The personal data that we collect or obtain may include: your name; age; date of birth; gender; e-mail address; home address; country of residence; lifestyle and social circumstances (for example, your pastimes); employment and education details (for example, the organisation you work for, your job title and your education details); your IP address; your browser type and language; your access times; complaint details; details of how you use Our Services; details of how you like to interact with Us and other similar information.
If you provide Information to us by filling in forms on Our website. This may include information provided at the time of registering, subscribing to any of Our services, posting material, sending messages and posting on the Site, making or receiving payments through your Escrow Accounts or requesting further services.
Details of transactions you carry out via our website.
We may ask you for information when you report an issue or concern or we have or receive a complaint or query about you (whether or not a formal Dispute is raised).
If you provide information to us by filling in forms on our website. This may include information provided at the time of registering, subscribing to any of our services, posting material, sending messages and posting on our website, giving reviews, making or receiving payments through your Escrow Account or requesting further services.
Details of transactions and projects you carry out via our website.
We may ask you for information when you report an issue or concern or we have or receive a complaint or query about you (whether or not a formal dispute is raised).
We may keep a record of correspondence between you and Us.
We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of the messages you send and receive using Our website including without limitation, when you sent or received a message and the contents of that message. Messages are not private and are not confidential.
You do not have a statutory obligation to provide Us with any information, but you may have a contractual obligation to do so, and if We do not receive certain information from you, then We will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact Us using the contact information below.
We may collect and process personal data about you from other sources as follows:
We may collect or obtain personal data from you because We observe or infer that data about you from the projects you undertake, or the way you interact with Us or others. For example, to improve your experience when you use Our website and ensure that it is functioning effectively, We (or our service providers) may use cookies (small text files stored in a user’s browser) and Web beacons which may collect personal data. Additional information on how We use cookies and other tracking technologies and how you can control these can be found in our Cookie Notice below.
We sometimes supplement the information that you provide with information received from third parties. For instance, credit reference agencies, search information providers, PayPal, other companies (subject to their privacy policies and applicable law), and from other accounts We have reason to believe you control (whether in part or in whole).
Where we are provided with personal data about you by any third party such as a service provider, we take steps to ensure that that third party has complied with the privacy laws and regulations relevant to that information; this may include, for example, that the third party has provided you with notice of the collection (and other matters) and has obtained any necessary consent (if applicable) for Us to process that information as described in this privacy statement. Handiss may use your personal data to gather feedback regarding your experience you may have with Our website. This helps our business grow by assembling useful information from Our end-user.
Information collected automatically
Like other online companies, we receive technical information when you use Our Services. We use these technologies to analyze how people use the Service, to improve how our Site functions, to save your log-in information for future sessions, and to serve you with advertisements that may interest you.
We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with Our website. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to Our website, the search terms you entered into a search engine that led you to Our website, areas within Our website that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information We collect about you. We do this to improve services We offer you, and to improve marketing, analytics, and site functionality.
The information We collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access Our website. A Device Identifier is a number that is automatically assigned or connected to the device you use to access Our website, and Our servers identify your device by its Device Identifier. Some mobile service providers may also provide Us or Our third party service providers with information regarding the physical location of the device used to access Our website.
Cookies and Similar Technologies
As further described in our Cookie Notice below, We use cookies and similar technologies (e.g., pixels and ad tags) to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different?services and devices where you have engaged with Our website.?We also allow some others to use cookies as described in Our Cookie Notice.
2. HOW WE USE YOUR DATA
We will use your personal data to fulfil your requests and We will ask only for data that is adequate, relevant and not excessive for those purposes. Where We send you information for any purpose, it may be sent by e-mail or post. When We ask you for personal data it may include the following purposes:
We may contact you occasionally to inform you of new services we will be providing;
We may send you regular updates on issues we think will be of interest to you;
We may send you requested information on Our services;
We may use your personal data for marketing purposes and market research;
We may use your personal data internally to provide you with the services offered by Us via Our website, to administer this website and to help Us improve Our services.
We may use your personal data for managing and making information available to third party service providers (e.g. providers of due diligence services or in order to support our information technology) and our affiliates.
We may use your personal data to allow you to participate in interactive features of Our service when you choose to do so;
We may use your personal data to notify you about changes to Our services, terms and conditions, policies or website.
We may use your personal data to manage risk, or to investigate, detect, prevent, and/or remediate fraud, suspected fraud or other potentially illegal or prohibited activities.
We may use your personal data pursuant to applicable legal or regulatory requirements or to respond to requests and communications from competent authorities (including courts and tribunals).
We may use your personal data for the services we receive from Our professional advisors, such as lawyers, accountants and consultants.
We may use your personal data for protecting our rights, those of Our clients, or protecting those of Our affiliates.
None of the information that we request from you is mandatory. However, where such information is not provided to us, Handiss may be unable to identify, protect, or return your money or assets.
3. HOW WE SHARE INFORMATION
Professionals and Clients may create a profile, with certain or all information publicly available.
You may have the opportunity to create a profile, which consists of information about you, and may include personal data, photographs, examples of your work, information on work previously performed via Our website and outside Our website, skills, tests taken, test scores, hourly pay rates and earnings information, feedback/rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all Handiss Users and the general public subject to the privacy choices you make within your Profile. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile. If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us at https://www.handiss.com/contact/us/ or contact@handiss.com.
Before a Professional or a Client can complete registration on Our website, or at any time thereafter, We may request or re-request identity verification. Without limiting the manner in which We request identify verification, We may require Professionals and Clients to participate in a video call after submitting their government issued ID to enable Us to confirm that the Professional or Client is indeed the individual in the ID. We may record such video calls and take screenshots of the User during the call. Handiss may use the information obtained from Identity Verification for purposes of verifying your identity, enforcing our Terms of Service and other agreements, and preventing fraud.
Professionals and Clients may communicate with each other through Our website. For example, Professionals and Clients may wish to discuss Client needs and Professional work proposals. If you communicate with a Client, that Client will also be a “data controller” with respect to such communications.
We display personal testimonials of satisfied Clients on our website, in addition to other endorsements. With your consent We may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact Us at https://www.handiss.com/contact/us/ or contact@handiss.com.
If you choose to post a work listing via Our website as a Client, the contents of such listing will be viewable publicly, unless you designate the listing as only viewable through Our website or as private using the settings available. Work listings include information such as budget, location, history of work listing(s) by the Client, the names of other Professionals performing work for the Client, Client feedback and rating information and timing of project performance.
We collect feedback from Handiss Users about their experience with other Handiss Users of Our website. Please note that any feedback you provide via Our website or feedback provided about you is publicly viewable via Our website. On very rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service, including the Terms of Use.
You may register for an account directly with Our website, or through a social networking service. If you register with a social networking service (or later link your Account to one), We will collect certain information about you from that social networking service, and what We collect depends on your privacy settings with that social networking service. Our website may also allow you to “like” or share content with social networking services.
4. DATA RETENTION
Unless you request that we delete certain information, We retain the information you submit to verify your identity for 30 days and We retain other information We collect for at least 5 years. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide Us with personal data, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.
5. RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer you settings to control and manage the personal data we have about you.
For personal data that we have about you, you can:
Delete Data: You can ask Us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Change or Correct Data: You can edit some of your personal data through your Account. You can also ask Us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask Us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit Our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask Us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
6. ACCOUNT CLOSURE
If you choose to close your Account, your personal data will generally stop being visible to others on Our website within 72 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with Our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce Our User Agreement, or fulfill your request to "unsubscribe" from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with other Users will remain visible after you close your Account or delete the information from your own profile or mailbox, and We do not control data that other Users have copied out of Our website. Groups content and ratings or review content associated with closed accounts will show an unknown User as the source. Your profile may continue to be displayed to other Users (e.g., search engine results) until they refresh their cache.
7. UNSUBSCRIBE
We may, from time to time, e-mail or post you information to make you aware of our other similar services which may be of interest to you. If you do not wish to receive emails or post from Us for these purposes, or if you want to be removed from Our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or alternatively contact Us.
8. LINKS TO OTHER WEBSITES
Our website may contain hyperlinks to websites that are not operated by Us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any personal data about yourself.
9. COOKIE NOTICE
We may use temporary "cookies" and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to recognise you and/or your device(s) that remain in the cookies file of your browser until the browser is closed. We use the information to compile reports and to help Us improve Our website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Please note that the names of cookies, pixels and other technologies may change over time.
Cookies by themselves cannot be used to discover the identity of a User. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. We also use your IP address to help diagnose problems with Our server and to administer Our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address is also used to gather broad demographic information. Cookies are useful because they allow a website to recognise a user’s device, preferences and generally help to improve your online experience.
By using Our website, you agree that we can place cookies on your device. If you want to restrict or block any cookies, you should do this through the web browser settings for each browser you use and on each device you use to access the internet. Please be aware that some areas of Our website may not function if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your web browser. The "Help" function within your web browser should tell you how to make these changes.
10. DISCLOSURE OF YOUR PERSONAL DATA
We may disclose details about you to: Our affiliates; third parties that provide services to Us and/or Our affiliates, such as Our lawyers; competent authorities (including courts and supervisory or other authorities); your advisers or where applicable, your employer; credit reference agencies or other organisations that help Us make decisions and reduce the incidence of fraud; and other third parties that reasonably require access to personal data relating to you.
Where you have chosen to connect your Handiss Account to your Facebook or LinkedIn account we may share, disclose, and transfer personal data to Facebook or LinkedIn, as applicable. This permission will be requested when you connect your Accounts. If you have given this permission you may then disable this function at any time by changing your Facebook, LinkedIn or Handiss account settings (as applicable).
Where appropriate, before disclosing personal data to a third party, We contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Where you have consented, We may also share your personal data with other companies within Our group of companies who may contact you about their services that may interest you.
11. PROTECTION OF YOUR PERSONAL DATA
All Handiss personnel accessing personal data must comply with the internal rules and processes in relation to the processing of personal data to protect them and ensure the confidentiality of such information.
We have also implemented adequate technical and organisational measures to protect personal data against unauthorised, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access and against all other unlawful forms of processing. These security measures have been implemented taking into account the state of the art of the technology, their cost of implementation, the risks presented by the processing and the nature of the personal information, with particular care for sensitive information.
Although We use appropriate security measures once We have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect personal data, but we cannot guarantee the security of data transmitted to Us or by Us.
12. YOUR RIGHTS
You have various rights in relation to your personal data. In particular, you have a right to:
request a copy of personal data We hold about you
ask that We update the personal data We hold about you, or correct such personal data that you think is incorrect or incomplete
ask that we delete personal data that We hold about you, or restrict the way in which We use such personal data
object to Our processing of your personal data
ask that we restrict Our processing of your personal data; and
ask for the portability of personal data - receive the personal data you have provided to Us in a structured, commonly used and machine-readable form and transmit it to another data controller.
To exercise any of your rights, or if you have any other questions about our use of your personal data, please contact us at contact@handiss.com.
13. CHANGES TO OUR PRIVACY AND COOKIE POLICY
We may modify or amend this Privacy and Cookie Policy from time to time.
To let you know when we make changes to this Privacy and Cookie Policy, we will amend the revision date at the end of this page. The new modified or amended Privacy and Cookie Policy will apply from that revision date. Therefore, we encourage you to periodically review this policy to be informed about how we are protecting your information.
14. CONTACT
If you have any questions, comments or requests regarding this privacy statement contact Us at https://www.handiss.com/contact/us/ or contact@handiss.com.